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Dear Eiron & all Group Booking Dept.

I am writing to thank you very much for all your help, advice and the excellent itinery you gave us for our trip to Liverpool.
The hotel was excellent, the staff especially the reception staff were very helpful and nothing was too much trouble for them. The bedrooms and the meals were very good and there was simple but adequate entertainment for anyone who wanted it.
I would especially like to mention the coach and driver. Our coach was from Blue Iris of Nailsea and was one of the most comfortable we've travelled in. The driver, Howard, was excellent, such a smooth driver. He was very helpful and approachable and was only too pleased to make our holiday a success. He arranged a Blue Badge Guide for us in Chester and everyone agreed it was a good idea.

Thanking you once again for all your hard work and help.

Anne Brown